Guidelines and Policies
Thank you for your interest in Consigning with us! We look forward to meeting you and helping build economic development.
When we accept
February 1- Begin accepting spring items
March 1- Begin accepting summer items
August 1- Start accepting fall items
September 1- Start accepting winter items
You may bring items in any time during store hours. It is not necessary to have an appointment, however, if you have more than 30 items, we would appreciate a courtesy call in advance.
What we accept
At Zenzele Consignment, we accept the following types of new and gently used women’s and men’s clothing:
- Everyday basics
- African and African-inspired
- Current Trends
We also accept:
How to bring it in
Please be sure that all buttons, hooks and snaps are in place and secure and that zippers zip. Clothing should be freshly laundered, ironed and placed on a hanger. Clothing must be free from spots, rips, pulls, odors, etc. Remember, the better an items looks, the faster it will sell! If items are new and have the tag, please leave the tag on.
** What merchandise will be accepted and how it will be priced is determined by the staff of Zenzele Consignment**
Consignor Sign-up Fee: First time consignors may be subject to a one-time fee of $10. This fee will be deducted from the sale of consigned items.
Check Payment: Consignor receives 40% of the selling price. The $10 Consignor Sign-up Fee is waived for new accounts that are opened with a minimum of $200 in items for sale.
In-Store Cedit Option: Consignors who choose to receive in-store credit as opposed to payment by check receive 50% of the final selling price. The $10 set-up fee is waived with this option.
Consignment Cycle: Items are kept in the store for 60 days and are subject to donation after the 60th day. Consignors wanting unsold merchandise back are responsible for pulling their own merchandise before the end of the 60 days, no exceptions. Expired merchandise is donated to charity or is sold in charity bag sales or dollar sales where all the proceeds are directly donated to the nonprofit, All African People’s Development & Empowerment Project or another charity. All Items are subject to discretionary markdowns during the consignment period and there is no set markdown schedule.
Settlement: It is the full responsibility of the consignor to manage their account by checking in and settling their accounts. After the 60-day consignment cycle, consignors have another 30 days to pick up their payment, giving consignors a total of 90 days to receive payment from items sold. After this time, any earnings become a store credit. There is no expiration date on this store credit. Consignor checks are cut at the first of each month and are available in the store on the month following the sale of the item. For example, if an item sells on April 7, a check will be ready for in-store pick up on May 1.
Possession of Items: We will take exceptional care of the articles you consign; however, merchandise is left at your own risk. Zenzele Consignment is not liable for loss of consigned articles through fire, theft, vandalism or natural disaster.